What is the Net Promoter Score?

Net Promoter Score (NPS) is a tool that gathers and analyzes customer experience with a product, service, or business based on customer satisfaction. It uses a question that assesses consumers’ likelihood to recommend a product, service, or business to a friend or colleague on a scale of 0 to 10. On the NPS scale, 0 […]


How to Serve, Communicate and Market Your Orthodontic Practice During COVID-19

We are currently living in very difficult times where people are uncertain of what the future bears. People in the business industry have to restrategize on how to win customers and market their goods and services in a new and different way. As an orthodontist, you have to market and give your patients reasons why […]


How to Attract More Patients and Improve your Orthodontic Practice’s Website

The first way your patients get in contact with your office is your website. You would want it to be well designed and updated– first impressions go a long way. When do you think patients form an opinion of your practice? Is it the first time they call your receptionist or the first time they […]

Dental Practice

Top 10 Tips for Opening a New Orthodontic Practice

Do you want to take your career to the next level by opening an orthodontic practice? That’s among the few best decisions you have ever made. Have you thought of what you will do to take your dental practice a step ahead? Before you open doors to patients and set up your shop, there are […]

orthodontist software

Two-Way HIPAA Compliant SMS – A Necessity for Successful Orthodontic Practices

Successful orthodontic practices all over have started utilizing two-way HIPAA compliant SMS for their practice. There are many reasons why this feature it is becoming more and more crucial for orthodontic practices to have. Did you know over 30% of voicemails go unheard for three days or more, and more than 20% of Americans don’t […]

Management Software

Does Your Practice Management Software Connect with Your Patients?

Are you aiming to streamline your billing workflow and make your practice more productive? Medical practice management software can help. The goal of healthcare management software is to enhance personal satisfaction, efficiency, delivery and practice of patient care. Most organizations use practice management software to account for patients, track patients, scheduling and management of registrations […]

orthodontic practice

The Future of Orthodontic Practice 2022

Orthodontics is changing rapidly. For many years now, orthodontic practice has been a stable specialization where the demand and supply did not change by any extent. Today, however, orthodontics is about to experience a myriad of changes. Many people call this change the Competition Explosion. The explosion is caused by a variety of factors which […]

3D Dentistry

3D Dentistry- The New Standard of Dental Care

Advances in technology and improvement in modern health infrastructure have led to exciting developments in dentistry imaging. 3D Dentistry is one of the most powerful and revolutionary tools that has improved precision in diagnosis and led to more effective treatments and overall better patient outcomes. 3D Dentistry allows dentists to see accurate, detailed three-dimensional images […]

orthodontist patient using telehealth

What did your practice management software do for you during this pandemic?

It is not something you probably think about much because the likely answer is “not much”. Greyfinch, on the other hand, has been listening to our customers and working hard to get the right tools and features in place for our customers during this crazy time. Our roadmap was turned upside down in order to […]

people working on their computers

4 Best Ways to Protect Your Orthodontic Practice Data

You have spent years of hard work to become an orthodontist to grow and build a practice and reputation. The negative financial and social implications of a data breach in your orthodontic practice are debilitating. Not only does it take your patients’ trust away from your business, but it also warrants an investigation from the […]