The smartest and easiest way to collect waves of fantastic testimonials and ratings

With a glowing reputation, you can boost referrals and attract more patients. Greyfinch outperforms traditional PMS with brilliant tools to collect amazing ratings and transform your practice, already built-in. Here’s how it works:

2 Way SMS

Our system automatically texts patients after appointments

onboard effortlessly

It asks how likely they are to recommend your clinic on a 1-10 scale

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For ratings above a certain score, it asks for a review on Google, Facebook, or Yelp (your choice)

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For ratings below a certain score, it asks for feedback instead (you choose the score cutoff)

Dr. Anthony Schiro

I highly recommend using Greyfinch as your practice management software. We have been with them for over 2 years and continually are impressed with both the features they add to their software and with their customer service! I have used many different programs like Tops, Edge, Dentrix, and Dolphin and Greyfinch is hands down my favorite of all of them with how user friendly it is and how so many features are kept in-house.

Dr. Anthony Schiro

Ascend Orthodontics


Strengthen your online reputation—automatically

Typically, practices contact each patient manually and ask for an online review, which risks lowering their ratings. But with Greyfinch, you get a fully automated review system that’s carefully designed to upgrade your ratings—not harm them—and get valuable feedback to improve your practice.

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Set it and forget it

Easily set it up and our system starts collecting reviews without any more work

2 Way SMS

Provide tremendous care

In case of poor feedback, you can reply via text to quickly remedy any issues

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Get important reports

Greyfinch offers real-time reports on feedback and even calculates your NPS score

ahead of the competition


Customize the review system for optimal results

Every orthodontist practice is different. Instead of a one-size-fits-all system, you can set up the review system how you like to gather the best ratings and adjust the system based on results.

2 Way SMS

Choose which appointments lead to an SMS feedback request and when it sends


Choose which review sites to target (you can focus on Google one month and Facebook the next)

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Choose the score cutoff that leads to requests for feedback versus requests for reviews