AWESOME RATINGS
The smartest and easiest way to collect waves of fantastic testimonials and ratings
With a glowing reputation, you can boost referrals and attract more patients. Greyfinch outperforms traditional PMS with brilliant tools to collect amazing ratings and transform your practice, already built-in. Here’s how it works:
Our system automatically texts patients after appointments
It asks how likely they are to recommend your clinic on a 1-10 scale
For ratings above a certain score, it asks for a review on Google, Facebook, or Yelp (your choice)
For ratings below a certain score, it asks for feedback instead (you choose the score cutoff)
I highly recommend using Greyfinch as your practice management software. We have been with them for over 2 years and continually are impressed with both the features they add to their software and with their customer service! I have used many different programs like Tops, Edge, Dentrix, and Dolphin and Greyfinch is hands down my favorite of all of them with how user friendly it is and how so many features are kept in-house.
Dr. Anthony Schiro, DDS
BETTER REVIEWS IN LESS TIME
Strengthen your online reputation—automatically
Typically, practices contact each patient manually and ask for an online review, which risks lowering their ratings. But with Greyfinch, you get a fully automated review system that’s carefully designed to upgrade your ratings—not harm them—and get valuable feedback to improve your practice.
Set it and forget it
Easily set it up and our system starts collecting reviews without any more work
Provide tremendous care
In case of poor feedback, you can reply via text to quickly remedy any issues
Get important reports
Greyfinch offers real-time reports on feedback and even calculates your NPS score
FLEXIBLE PLATFORM
Customize the review system for optimal results
Every orthodontist practice is different. Instead of a one-size-fits-all system, you can set up the review system how you like to gather the best ratings and adjust the system based on results.
Choose which appointments lead to an SMS feedback request and when it sends
Choose which review sites to target (you can focus on Google one month and Facebook the next)
