In early March, we received a high-priority request to create a software solution that would help four Arkansas dental clinics work through the COVID-19 pandemic. We quickly went to work and created Urgent-Hub, a web-based application used for pre-screening patients for COVID-19 symptoms and determining if the patient’s need qualifies as urgent.

Demand quickly began to rise after we launched phase 1 at the end of March. It was obvious that COVID-19 wasn’t going away anytime soon and providers needed a flexible and inexpensive solution to help stay engaged with their patients during these times of uncertainty.

How do my patients know if and when I’m available?

How do I screen my patients properly and keep myself and my staff safe?

What’s my short and long term plan for working through this pandemic?

I want to help in a bigger way. The hospital system is overwhelmed and I know my practice can have an impact. What can I do?

These are all valid questions that ultimately define the reasons we created Urgent-Hub. Our platform has the essential tools to help providers work efficiently through these challenging times and we are working hard to improve it every day.

dental and eye care

Patients

Site – http://urgent-hub.com (mobile friendly)

Features:

  • COVID-19 screening and other related health questions
  • Provider map that shows all listed providers
  • Appointment booking
  • Email confirmation with appointment time and additional instructions/resources

Providers

Site – http://admin.urgent-hub.com

Features:

  • Supports dental and eye care currently (more to come as demand grows)
  • Self-onboarding that can be done in minutes. Quickly and easily add and manage locations, providers, admins, and patients
  • COVID-19 screening and urgent needs questionnaire
  • Listing on the provider map
  • Appointment scheduling
  • Telehealth

For more info and pricing, visit https://greyfinch.com/urgent-hub/.